Are you all set for
Rugby World Cup 2019™?
The matches will be live streamed on Spark Sport.
Follow these three steps to make sure you're good to go.
01

Test your
broadband speed

To know if your connection is fast enough to stream Spark Sport, you'll need to do a speed test.
Test connection
02

Check your
device

If your connection is fast enough, you'll need a compatible device to stream Spark Sport.
See devices
03

Sign up for
Spark Sport

If your connection and device are up to scratch, you'll need a Spark Sport Tournament Pass.
Sign up
01
Test your broadband speed

Is your connection
fast enough?

Run a speed test from the device you'll be using to stream the matches. If you can watch Netflix between the peak times of 8pm-9pm, you should be ready to roll.
I can't run the speed test
02
Check your technology

Do you have a
compatible device?

To stream Rugby World Cup 2019™ you'll need a device that is compatible with Spark Sport. Some of the compatible devices include:

Smart TVs

You can download the Spark Sport app to your Smart TV on 2017 and later models of Samsung, Sony Android and Panasonic.

Smartphones and tablets

The Spark Sport app is available on smartphones and tablets. If you have an iPhone or an iPad you will need iOS 10 or above. If you have an Android smartphone or tablet, you will need Android 5.0 and above.

Chromecast

If there is no Spark Sport app available for your TV, you may need Chromecast. Chromecast is a dongle that plugs into the back of your TV and plays what you're watching on your smartphone or tablet, on the TV screen.

Apple TV

If you've got Apple TV, you can use AirPlay to stream or share the matches from an Apple device.

Computers

You can watch the games at sparksport.co.nz from Chrome, Firefox and Safari internet browsers. Your computer needs to run Windows 7, 8 and 10 or MacOS X.
Check out Spark Sport for more info
03
Sign up for Spark Sport

Got your Spark Sport
Tournament Pass?

Spark Sport is the only place to catch all Rugby World Cup 2019™ matches live. You'll get access to all 48 matches live and on demand, plus lots of extras.
Sign Up

Got any questions about getting ready for the RWC?

What matches will I be able to watch on TVNZ?

12 of the 48 matches will broadcast free-to-air on TVNZ 1. Seven of these will be live and the rest will be delayed by one-hour. The All Blacks pool and knock-out matches will be delayed by one-hour. The semi-finals and Rugby World Cup 2019™ final will be broadcast live.
Check out the TVNZ 1 Match Schedule.
View schedule

Will I be able to stream the matches on TVNZ OnDemand?

No, the matches won't be available for streaming on TVNZ OnDemand or through the TVNZ app. You'll need Spark Sport to stream the matches.
Check out the Spark Sport website for more info.
Go to Spark Sport

Do I have to be a Spark customer to access the matches?

No, you do not need to be a Spark broadband or mobile customer to access all the matches. But you will need the Spark Sport app. You can buy a Match Pass to stream individual matches, or a Tournament Pass to stream all the matches live or on-demand.
Check out the Spark Sport website for info.
Go to Spark Sport

How fast will my internet connection need to be to stream matches?

For watching in HD on a big screen, you'll need a connection with download speeds of at least 10Mbps. To watch on a mobile device, you need download speeds of 6Mbps or more.
Use the below guide to help identify if your connection is RWC ready:
Less than 10Mbps: Too slow to stream uninterrupted.
Between 10 and 14Mbps: Should be fine if there is a limited number of devices accessing the internet at the same time.
15Mbps or faster: You should have no issues streaming any of the matches.

I haven't been able to run the speed test; how can I check if I can stream Spark Sports?

The Rugby-Ready speed test is designed to work on most standard residential connections. If you can't run the speed test, check your firewall settings. If that doesn't help, a good way to assess if your connection is fast enough, is to think of other streaming services you might be using. If YouTube, Netflix, or Lightbox are working for you now (at peak times between 8pm and 9pm), then your connection is probably ready for streaming Rugby World Cup 2019™. If you are using another speed test, you need at least 10Mbps download speed at peak times for watching in HD on a big screen.

How do I check if my connection is suitable for streaming matches?

You can check your connection speed with our speed test tool above. Run a speed test from the device you'll be using to stream the matches. It's best to check your connection between peak times of 8pm–9pm.
Your streaming experience can be affected if you have a number of devices using your connection at one time. If lots of people in your neighbourhood are using the internet at the same time, your experience can be affected too. Generally, a faster connection means a better streaming experience.

What happens if my connection isn't fast enough?

If your connection isn't fast enough, you may experience issues loading the matches. This includes your stream buffering, freezing or lagging while watching.
Check Spark Sport for more troubleshooting tips.
Go to Spark Sport

How do I get the most from my network?

Check the location of your modem. To get the best reception, you could move it away from walls or other obstructions. You can also move it closer to your wireless devices. For the best connection, connect your device directly to your modem. If you're still experiencing speed issues, try turning off other connected devices. This could help improve your streaming experience.

What devices can I watch matches on?

You can watch Spark Sport on Smart TVs, Chromecast, Apple TV, Computers, Smartphones and tablets. Spark Sport is working to add more compatible devices over the next few months.
Check out the devices you can watch Spark Sport on.
View devices

How do I set up my device for watching matches?

These Spark Sport set up guides will help you get started. View Device set up guides

How much data will I use streaming matches?

It’s hard to tell exactly how much data you'll go through watching a match. If you're watching a match in high definition (HD), you'll use up to 3GB per hour. The amount of data you'll use streaming matches on Spark Sport depends on both your connection speed and the device you're using.
If you're watching from a mobile device and your plan has data charges and restrictions, we'd recommend using a WiFi network to watch the matches. You could also check out our Unlimited Mobile Plan which has no data cap. Please note on the Unlimited Mobile Plan max speeds reduce after 40GB.
If you're watching from your home broadband on a data-capped plan and you're eligible for an unlimited-data plan - we recommend switching to an Unlimited Fibre Plan so you have enough data.

Will I be able to stream over a mobile connection?

Yes, you will be able to stream matches over a mobile connection. If you have 4G coverage the experience should be OK. If your plan has data charges and restrictions, we'd recommend using a WiFi network to watch the matches. You could also check out our Unlimited Mobile Plan which has no data cap. Please note on the Unlimited Mobile Plan max speeds reduce after 40GB.

Can you explain streaming to me?

To understand streaming better, think about YouTube. YouTube lets you find, and click a video to start it playing. That's streaming. It's video you view via the internet, rather than a TV broadcast.
Streaming a match is the same. It's video available via the internet. Once you have the right connection and equipment, you can access it when you want.
If YouTube, Netflix, or Lightbox are working for you now (at peak times between 8pm and 9pm), then your connection is probably ready for streaming Rugby World Cup 2019™.

Still have questions about your connection?

If you need help with your Skinny broadband connection, chat with us here. Live Chat with Skinny

Still have questions about Spark Sport?

If you have any questions about a Spark Sport account or a Rugby World Cup 2019™ Tournament Pass, get in touch with Spark Sport. Go to Spark Sport