Need a Hand?

It's OK we're here to help.

Have a read of our Mobile FAQs here or if you're interested in broadband visit our Broadband FAQs.

Monday - Friday 8am – 7pm; Saturday 9am – 5:30pm
Sundays & Public Holidays 9am – 5:30pm
Customer Care available via:
Customer Care available via:
Phone - 0800 475 4669 (0800 4 SKINNY)
Chat –Chat with Us
Chat – Chat with Us
Facebook - Message Us
Facebook -  Message Us
Email - Contact Us
Email - Contact Us

Roaming Help desk:

+64 3 371 0866 (free if you’re using a Skinny Mobile SIM from anywhere in the world)

Available Monday – Friday 8am – 7pm NZT; Saturday 9am – 5:30pm NZT


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