If your phone has been set up to only work with a Skinny SIM card, and you want to use it with another network's SIM card, you will need to obtain an unlock code from us. An unlock fee may apply:
The unlock fee is usually $30 unless otherwise stated
You can get the unlock code by logging into your online account and select 'Phone, SIM & Number' under Dashboard or use this link
If there are any issues, contact us and we can get this all sorted!
Here's how to unlock some of our phones:
When you input the unique unlock code, take extra care as you only have a limited number of chances to get it right.
See the Skinny Terms for more info on unlocking and full details on our services.