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Terms and conditions

Updates to our terms and conditions 

  • December 2021 Update: We've simplified our terms and conditions so they're easier for you to find, access and read. These terms apply to all of the services you have with Skinny.

General terms

Learn about the general terms and conditions that apply when using Skinny products and services.

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Technology specific terms

View the specific terms that apply to your technology – fixed line Broadband, Mobile or Wireless Broadband.

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Offer Summaries / Plan Terms

View our Offer Summaries / Plan Terms for our broadband plans. Some other products have Plan Terms too.

ADSL Broadband

VDSL Broadband

Fibre Broadband

Wireless Broadband

Skinny Jump terms

Offer terms

Learn about the terms and conditions associated with our promotional offers and deals. 

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Online Shop terms and conditions

View Online Shop Skinny terms and conditions.

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Retired terms and conditions

View previous versions of Skinny terms and conditions.

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