Offer summary for Skinny ADSL Broadband as at 1 August 2023.
This standalone plan provides a data connection to the internet delivered over a Copper ADSL connection..
Availability: This is not available in all areas. Occasionally factors like the distance of our equipment from a particular site or address mean we are unable to deliver this plan. Use our address checker to see what is available to you.
Service Charge: $80 per month – Unlimited data allowance.
Additional data charges: None.
Set up charge:
If you have a Skinny supplied modem:
There is a $10 Shipping and Handling Fee.
If you Bring Your Own modem:
See ‘Other Charges” for additional setup charges that may apply.
Other charges: In some cases, additional wiring costs apply (e.g. you have a new home without wiring or an old home with old wiring). The standard wiring charge is $199. If non-standard wiring is required, this wiring charge may be higher. If line installation is required at a new address, additional charges will apply which will be discussed prior to installation.
Broadband performance can be affected by many factors and the broadband speeds you experience could be different. Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home Wi-Fi setup can impact the speeds experienced. For more about this visit our FAQs.
See Measuring Broadband NZ for independent information on broadband performance across different providers, plans and technologies.
Access type: Copper ADSL. For more information about the different access types visit www.tcf.org.nz/broadband
For an estimate of the DSL speed at your premise visit https://www.skinny.co.nz/broadband/
Minimum contract period:
No pesky term: 1 month.
12 month fixed term: 12 months.
Early termination fee:
No pesky term: No fee.
12 month fixed term:
Notice period: If you end your plan at any time before your next monthly billing due date you will need to give us at least 24 hours’ notice of the end date. You will be responsible for any charges incurred prior to that billing date and any early termination or plan transfers fees outlined. If ‘12 month fixed term option’ chosen then at the end of your 12 month contract period, you will automatically be transferred to the ‘No pesky term’ month to month plan at the price current as at the end of the contract.
Other requirements: None.
Traffic management: We may need to suspend your use this plan without warning if our services and systems require urgent maintenance, upgrading, or protection, to manage network traffic or access to network services (for example, to manage peer to peer traffic types), to improve functionality and attributes of Skinny broadband services, or where it is reasonably necessary for us to do so. See clause 5.7 of our General Terms for more details.
Service restrictions: We have some service restrictions which may impact you. See clauses 5.7 - 5.12 of our General Terms for more details.
Fair use: We do not have a Fair Use policy for this plan but may do so in the future.
Effects on other services:
Your broadband service requires mains power to operate. If power is not available (e.g. during an outage), your service may stop working.
This service does not come with a phone line. This means that services that use a landline phone line, such as voice services, medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs do not work with this plan.
Complaints: You can find out more about making a complaint to Skinny.
Disputes: Skinny is a member of the Telecommunication Dispute Resolution scheme www.tdr.org.nz.
Prices quotes are inclusive of GST.
Other legal terms and conditions for this plan can be found at https://www.skinny.co.nz/skinny-terms/