Offer summary for Skinny Fibre Broadband as at 1 July 2021.
Service description: This plan provides a data connection to the internet delivered over a Fibre connection.
Availability: This is not available in all areas. Occasionally factors like the distance of our equipment from a particular site or address mean we are unable to deliver this plan.
Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home WIFI setup can impact the speeds experienced.
Additional data charges: None.
Set up charge: None.
Access type: Fibre.
Minimum contract period: If ‘No pesky term’ option chosen, then 1 month. If ’12 month fixed term’ option chosen, then 12 months
Early termination fee: If ‘No pesky term’ option chosen, then no fee.
If ’12 month fixed term option chosen, then an early termination charge applies if you leave or move from the plan before the end of the term. For purposes of clarity this also includes transferring to any other Skinny Broadband plan. The fee will be charged directly to your credit card. The fee is $199 if you leave within months 0 - 6 after connecting your plan or $99 if you leave within the months 7 - 12 after connecting your plan.
Notice period: If you end your plan at any time before your next monthly billing due date you will be responsible for any charges incurred prior to that billing date and any early termination or plan transfers fees outlined. If ’12 month fixed term option chosen then at the end of your 12 month contract period, you will automatically be transferred to the ‘No pesky term’ month to month plan at the price current as at the end of the contract
Other requirements: None.
Traffic management: We may need to suspend your use this plan without warning if our services and systems require urgent maintenance, upgrading, or protection, to manage network traffic or access to network services (for example, to manage peer to peer traffic types), to improve functionality and attributes of Skinny broadband services, or where it is reasonably necessary for us to do so.
Fair use: None.
Effects on other services: Your broadband service requires mains power to operate. If power is not available (e.g. during an outage), your service may stop working. This service does not come with a phone line. This means that services that use a landline phone line, such as some medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs are incompatible with this plan.
Other charges: If ‘No pesky term’ option is chosen a $99 modem will need to be purchased.
If ’12 month fixed term’ option is chosen, a plan transfer fee applies if you plan transfer from this plan before the end of the term to any other Skinny broadband plan. This will be charged directly to your credit card. The fee is $199 if you leave within the first 6 months after activating your plan or $99 if you leave within the second 6 months after activating your plan.
Disputes: Skinny is a member of the Telecommunication Dispute Resolution scheme www.tdr.org.nz
Prices quotes are inclusive of GST.
Other legal terms and conditions for this plan can be found at https://www.skinny.co.nz/skinny-terms/