Offer Summary/Plan terms - VDSL Broadband

Offer Summary/Plan Terms

Offer summary for Skinny VDSL Broadband as at 21 March 2022.

Service Overview

Service description: This plan provides a data connection to the internet delivered over a Copper VDSL connection.

Availability: This is not available in all areas. Occasionally factors like the distance of our equipment from a particular site or address mean we are unable to deliver this plan.

Service Charge: $73 per month – Unlimited data allowance.

Speed: Speeds shown for VDSL are national peak time average speeds based on the Commerce Commission MBNZ Spring ‘21 report. You may experience a higher or lower speeds than these national averages.

Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home Wi-Fi setup can impact the speeds experienced.

Additional data charges: None.

Set up charge: There is a $10 Shipping and Handling Fee.

If ‘No pesky term’ option chosen, then a $99 Skinny Smart Modem will need to be purchased and a $49 Connection Fee will apply.

If ’12 month fixed term' option chosen, then no Modem or Connection Fee.

Broadband performance

Access type: Copper VDSL.

Other Information

Minimum contract period: If ‘No pesky term’ option chosen, then 1 month. If ’12 month fixed term’ option chosen, then 12 months

Early termination fee: If ‘No pesky term’ option chosen, then no fee.

If ’12 month fixed term’ option chosen, then an early termination charge applies if you leave or move from one broadband technology to another (e.g. wireless to fibre) before the end of the term. The fee will be charged directly to your credit card. The fee is $199 if you leave within months 0 - 6 after connecting your plan or $99 if you leave within the months 7 - 12 after connecting your plan.

Notice period: If you end your plan at any time before your next monthly billing due date you will be responsible for any charges incurred prior to that billing date and any early termination or plan transfers fees outlined. If ’12 month fixed term option’ chosen then at the end of your 12 month contract period, you will automatically be transferred to the ‘No pesky term’ month to month plan at the price current as at the end of the contract

Other requirements: None.

Traffic management: We may need to suspend your use this plan without warning if our services and systems require urgent maintenance, upgrading, or protection, to manage network traffic or access to network services (for example, to manage peer to peer traffic types), to improve functionality and attributes of Skinny broadband services, or where it is reasonably necessary for us to do so.

Fair use: None.

Effects on other services: Your broadband service requires mains power to operate. If power is not available (e.g. during an outage), your service may stop working. This service does not come with a phone line. This means that services that use a landline phone line, such as some medical alerts, monitored home alarms, faxes, the interactive features of SKY digital or PABXs are incompatible with this plan.

Other charges: None.

Disputes: Skinny is a member of the Telecommunication Dispute Resolution scheme


Prices quotes are inclusive of GST.

Other legal terms and conditions for this plan can be found at