Not done? Continue Shopping
We understand… Breaking up is never easy, but here are a few reminders that will make it easier for you to leave your old mobile provider behind. Don’t need convincing? Switch now, or continue reading for more information…
Switching your number to Skinny is easy, with our online process. Hassle free, 24/7 and in the comfort of your home, or whatever suits. To get started, pick a plan and choose to switch your current number to Skinny. Your new Skinny SIM will automatically be added to the cart. You’ll be good to go in minutes.
We’ll send out your new Skinny SIM in the mail and this will usually take 1-3 working days. Once you’ve received your Skinny mail, just activate the Skinny SIM inside your mobile phone, and your number transfer will begin. Boom! Within 24 working hours, you’ll be done and dusted.
Easy peasy! Just create an online account, follow the steps and you’ll be done in no time.
You can either keep the number you have or pick a new random one. To pick a new number just create an online account to get started.
Good news! Most phones will work on Skinny, provided they’re compatible with the network. If you got your phone from Skinny or Spark it'll work fine. If not, you will need to do a quick check to make sure your phone is compatible.
Check your phone’s compatibility
To activate your account you can either:
Absolutely, you can buy just a SIM card from one of our channel partners or from our online store.
Do you want to use your own phone? Before buying a SIM, make sure your phone is compatible with our network. We are unable to offer refunds on SIM sales.
Yes, you can build your own number or search for available Skinny numbers. Once you find one you like, it’ll cost $5 to buy it.
Here’s how to pick a new number:
Please note that you will need to use a credit or debit card to pay for the number you pick. You cannot pay for the number using Skinny credit.
If you are having problems registering your number online, check you have:
If you still can't register your number online, call the Helpdesk on 204 from your Skinny phone or 0800 4 SKINNY (0800 4754669).
You can buy a Skinny SIM online for only $2 (including GST and free shipping).
You can also buy a Skinny SIM at supermarkets, gas stations, dairies and selected electronic stores nationwide.
Skinny SIMs have all three sizes (Standard, Micro, and Nano) in one card, so you never have to worry about getting the right size.
You can buy a new Skinny phone from our online shop.
You can also head in to one of our partner stores to browse Skinny phones. Skinny phones are available at select Countdown, Harvey Norman, JB HiFi, New World, PAK’nSAVE, Paper Plus, PB Tech, and Smiths City stores nationwide. There’s probably a store near you.
Not only do we offer super-low prices on our plans and top-ups, we always give you the best possible service (just take a look at all the satisfied customer rewards we’ve won over the years). We’re also powered by Spark’s 4G network which makes everything faster and more reliable. AND, if you bring your number to Skinny, you will get a one-off 5GB rollover data bonus as a welcoming token from us. In short, you’ll love being on Skinny!
© Skinny 2021 all rights reserved