Help us get more homes connected to Skinny Jump.

How to return your modem

We need your help to return your modem if you stop using Skinny Jump. Every modem we get back can be used by another home. It keeps Skinny Jump sustainable, and it’s good for our environment.

If you stop using your modem in the future, please return it to your nearest Skinny Jump partner. You can return it in person, or get it couriered back to us in one of our free return courier bags.

Drop off your Skinny Jump modem at your nearest Skinny Jump partner.

Find your nearest partner using the address checker on our home page.

Or we can pick up the modem from your home.

Call us on 0800 4 SKINNY to get a courier bag so we can collect the modem from your home.