Jet off knowing you can stay in touch back home using your own phone. Here's what you'll pay to use your phone while roaming in another country.
Traveling overseas? With Skinny, it's simple and affordable to keep in touch with friends, family and the office while you're away.
Select the country you're travelling to
Overseas Roaming Add-Ons
Make it easy on yourself and keep an eye on your spend by grabbing an Add-On. That way you only use what you've paid for, plus it's a little more cost effective. You don't have to be on a Combo to buy these, just a Skinny customer.
Choose the Roaming Add-On that suits you best
Select a country you are travelling to and find out which Add-ons will suit you.
Even if you aren’t browsing online, it’s likely your phone is still using the net in the background – such as retrieving emails, getting social media notifications, or auto updating apps. If you want to be sure not to use mobile data while you’re roaming, it’s best to disable it in your phone settings.
First, you’ll need to know your voicemail pin. This is easy to find out – just follow these simple steps before you go:
• Access your voicemail from within NZ as usual (dial 222)
• Select option 9 'Settings'
• Select option 4 'Change your PIN'
• You will now hear your PIN
Then, when you’re overseas, remember to dial the voicemail number with the international prefix – so: +64 204 864 236
If you retrieve voicemail while overseas, you’ll either be charged a $1 fee, or if you’ve got a Roam Add-On, it will be charged per minute from your Roam Minutes. Alternatively, you can turn off voicemail while you’re overseas by calling us at +64 3 371 0866
Your phone has settings that allow it to connect to a network. Check out our easy step by step guide here. If you are still having issues please call us on +64 3 371 0866 (free if you're using a Skinny Mobile SIM from anywhere in the world) or flick us a message on our Facebook page.
As soon as you head overseas, NZ rates or plans don’t apply. If you make calls or texts, the credit you have in your account will be used up. Also, data won’t work overseas until you’ve got one of our Roam Add-Ons.
First, check out our Roaming destinations above to find out if you can roam with Skinny. Next, you need to make sure you’ve got the right roaming settings on your apple or android device. It’s easy as, here’s a link how. If the country you are travelling to isn't listed, we recommend you grab a SIM from the local provider in that country. Make sure to check your phone is compatible.