iPhone 12

A soft reset is an easy way to force restart your Apple iPhone 12 if you are experiencing an issue that has caused it to freeze. With a soft reset, the operating system is rebooted and all services reloaded.

Step 1:

To reboot your phone, press and release the volume up button. Press and release the volume down button. Then, press and hold the Side button (on the right side of your iPhone) until the screen turns off.

Step 2:

Your iPhone will automatically reboot.

If the problem persists, you might want to try doing a ‘factory reset’ to solve the problem. Note: In contrast to a soft reset, with a factory reset all of your apps, settings and data – including contacts and photos – on the device will be deleted.