Offer summary for Skinny Wireless Broadband as at 1 July 2021.
Service description: This plan provides a data connection to the internet delivered over a Wireless connection.
Availability: Only available in certain areas within the Spark coverage area.
Factors such as the performance of your modem, location of the server you’re connected to, the performance of your device and your in-home WIFI setup can impact the speeds experienced.
For wireless connections, factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.
Additional data charges:
Set up charge: None.
Access type: Wireless delivered via Spark cellular network.
Minimum contract period: If ‘No pesky term’ option chosen, then 1 month. If ’12 month fixed term’ option chosen, then 12 months
Early termination fee: If ‘No pesky term’ option chosen, then no fee.
If ’12 month fixed term’ option chosen, then an early termination charge applies if you leave or move from the plan before the end of the term. For purposes of clarity this also includes transferring to any other Skinny Broadband plan. The fee will be charged directly to your credit card. The fee is $249 if you leave within months 0 - 6 after connecting your plan or $124 if you leave within the months 7 - 12 after connecting your plan.
Notice period: If you end your plan at any time before your next monthly billing due date you will be responsible for any charges incurred prior to that billing date and any early termination or plan transfers fees outlined.
If ’12 month fixed term’ option chosen then at the end of your 12 month contract period, you will automatically be transferred to the ‘No pesky term’ month to month plan at the price current as at the end of the contract.
Other requirements: None.
Traffic management: We reserve the right to manage traffic at peak times, to ensure all customers get the best possible experience even at busy times. Overall, this should have a positive benefit for our customers. If we make any changes to this policy which will have a material impact on you we will let you know.
Fair use: So that we can manage network traffic, we have a fair use policy on our Uncapped plan. This means you cannot use the service in a way that is overly excessive or unreasonable. See the Mobile and Wireless Broadband Terms for more information.
Effects on other services: Skinny Broadband does not include landline or phone number. Services such as medic alerts, monitored home alarms, faxes, interactive features of SKY digital or PABXs are incompatible. Skinny Broadband is not a static IP address so it can't be used as a gateway server or for hosting particular games. Skinny Broadband can't do VOIP.
Other charges: If ‘No pesky term’ option is chosen a $199 modem will need to be purchased.
Disputes: Skinny is a member of the Telecommunication Dispute Resolution scheme www.tdr.org.nz
Prices quotes are inclusive of GST.
Other legal terms and conditions for this plan can be found at https://www.skinny.co.nz/skinny-terms/